E-Voting Guidelines

Unique Voting Link

• Check your registered Email and Mobile for your secure voting link.
• Click the link to open the voting page.
• Using the SMS link is recommended for better experience.

Verify Your Membership

• Your membership details will be displayed on the voting page.
• Click the ‘Generate OTP’ button to proceed.
• You will receive OTPs on both email and SMS.
• Enter the respective OTPs correctly.

Important:

• You have 10 minutes to enter OTPs.
• Check your Spam/Junk folder if email OTP is not received.
• Click ‘Generate OTP’ again if needed (Max 3 times).
• If failed 3 times, restart from the unique voting link.

Cast Your Vote

• After OTP verification, you'll reach the voting page.
• Select your preferred candidate.
• To change selection, click ‘Unselect’.
• Click ‘Proceed’ to go to the final page.
• Click ‘Submit your vote’ to confirm your final choice.
• Your vote is cast only after confirmation.

Online Help Registry

• Click on the ‘Technical Help’ link on the page.
• Submit the nature of your issue.
• Our helpline team will get in touch to assist you.

Browser Compatibility

• Use the latest version of your browser.
• Older browsers may not support modern security features.
• Update your browser from its official website or settings.
• If issues persist, update and try again.

Common Issues & Troubleshooting

1. I do not have my Unique Voting Link
   • Sent to your registered email and mobile.
   • Check Spam/Junk folder.
   • Request again from support if not found.
2. IP address issue
   • Switch to mobile data if on WiFi.
   • Try a different device.
   • Contact support if issue persists.
3. OTP issue
   • OTP is sent to registered contacts only.
   • Ensure network or restart phone.
   • Check email Spam/Junk folder.
   • Contact support if not received.
4. Incorrect details
   • Use only registered Email/Mobile.
   • Details can't be changed during voting.
   • Contact your organization if needed.
5. Other Issues
   • Reach out to support for any other concerns.